Under the requirements of data protection legislation, we have a legal duty to protect any personal information we collect from, or hold, about you. We do not pass on your details to any third party unless you explicitly give us permission to do so.
What we collect
We may collect the following information:
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer offers
What we do with the information we gather
We require this information to understand your needs, provide you with a better service and for the following reasons:
Internal record keeping.
Improving our products and services.
Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the information you have provided.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies are small computer files that get sent to your device by websites when you visit them. They stay on your device and get sent back to the website they come from when you go there again. Cookies store information about your visits to that website.
Overall, cookies help us to provide a better website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you may be able to modify your browser setting to decline cookies if you prefer.
Information gathered from cookies is only used for statistical analysis purposes before then being removed from our systems. In no way do cookies provide us with access to your computer or any information about you, other than the data you choose to share with us.
All cookies are either session cookies or persistent cookies.
Session cookies last for the time you are visiting a website and remove themselves when your browser is closed. They have many uses such as keeping products within your basket while you move around a website.
Persistent cookies remain on your device after you close your browser. They have many uses such has helping remember log in details for websites where you log in. They can also help to store choices that you make on a website.
First and third party cookies
Depending on where it originates, a cookie is either first party or third party.
First party cookies are set by the websites you visit.
Third party cookies are set by other websites i.e. anonymised analytics by search engine providers.
We use our own cookies, and others from companies we work with such as social media, search engines, other advertising networks, and our business partners.
Cookies are needed to make the website work. You have the option not to accept cookies but may, then, not be able to use our website.
Retention of data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
This document will be reviewed at any time where there is a significant change to systems/procedure and, at minimum, will be reviewed annually. The policies contained within this document represent the security responsibility of all Tony Mitchell Ltd staff, employees and volunteers. They are to be adhered to at all times and locations whenever Tony Mitchell Ltd activities are being performed.
If you have any questions regarding this statement or you wish to discuss your data, you can contact Tony Mitchell Ltd via the following contact information:
Address – Unit 5, Station Road Industrial Estate, South Molton, Devon, EX36 3LH
Telephone – 01769-574685
Email – firstname.lastname@example.org
Sales department Opening Hours are 0900hrs to 1700hrs on Mon-Thurs and 0900hrs to 1600hrs on Friday
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Browse over 5,000 products online and place your order either through our website or over the phone.
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Our team of experienced support staff are available to help you order and answer any questions you might have.